The changing business landscape
Why do we need unified communications?
According to Sage Research, employees at organizations using unified communication clients with their IP communications platform save a full 32 minutes a day on average by being able to reach other coworkers on the first attempt. In addition, the average employee using unified messaging saves 43 minutes per day by being able to manage all emails, voicemails and faxes from a single inbox. As a result, you can accelerate decision- making while simultaneously cutting costs to deliver real business value.
Workplace is actually workspace – The trend in business is less about an office and more about productivity. Workers work from everywhere.
As the workforce gets younger, they command it.
Some of the products that comprise Unified Communications – all over a single interface and IP network
Unified Messaging
Instant Messaging
Telephony
Voice Mail
Video
Application Sharing
Unified Communication through Nortel – Gartner Group has recognized Nortel as the ONLY Tier I provider that is considered a leader in “completeness of vision” in providing Unified Communications.
Nortel’s alliance with Microsoft ensures a complete solution compared to any other provider
Nortel’s alliance with IBM has established Nortel as the Unified Communications leader
How can Collins help?
Consultative support in working with Nortel, Microsoft and IBM
Implementation Support with Collins Professional Services
